Orkin Canada employs a National Quality Assurance Team, which utilizes an ISO 9001:2015 certified review process to ensure your complete satisfaction.
Orkin Canada’s unique approach begins with quality on-site service, and is backed by a Quality Assurance Team of PhDs, entomologists, sanitarians and food safety experts. This knowledgeable team conducts regularly scheduled quality control inspections to monitor and maintain quality levels and constantly optimize your ongoing pest management program. Award-winning training has set the Canadian standard for pest management and prevention in all categories of business, from commercial to manufacturing, industrial, shipping, mining, grain and government.
Sean Rollo, BCE
Technical and Business Development Manager
Sean Rollo, a Board certified Entomologist, oversees the Quality Assurance and Compliance teams across Canada. As a member of the senior leadership team, he is also responsible for business development opportunities.View Specialist
Alice Sinia, Ph.D., MSc
Quality Assurance Manager – Regulatory/Lab Services
Alice Sinia is responsible for the management of the Orkin Canada Quality Assurance Laboratory located at our GTA Training Centre. Alice prepares scientific reports for Orkin Canada clients and performs quality assurance account compliance audits.View Specialist
Kathy Cano, B.S.A., MSc
Quality Assurance Manager/ Health and Safety Coordinator
Kathy Cano’s areas of expertise include Entomology and Urban Pest Management. Kathy manages all aspects of our Gold Medal Pest Management Program and is a recognized speaker at industry conferences and workshops.View Specialist
Martin Hardy, B.Sc., M.Sc.
Quality Assurance Technical Advisor
Martin is the Quality Assurance Technical Advisor for our Ottawa and Québec region branches. Martin is also responsible for all French language technical training, insect identification reports as well as audits for Gold Medal customers.View Specialist
National Account Quality Assurance Manager
Sid Smith is Orkin Canada’s primary contact for our National Account clients on a day-to-day basis, ensuring quality service is being delivered, from coast to coast. Sid is an Associate Certified Entomologist and a licenced pesticide applicator.View Specialist
Abdul Bhatti, MSc (honours)
Quality Assurance Manager
Abdul provides Quality Assurance and Technical Support to various Orkin Canada operations branches and customers in Ontario. Training Support for Orkin Canada Technicians in the field and in-house training.View Specialist
Quality Assurance Manager – British Columbia, Alberta, Yukon and Northwest Territories
Ali Liyaqat is responsible for customer audits, technical support, pest identification, and assisting with training for Orkin Canada operations in British Columbia, Alberta, Yukon and the Northwest Territories.View Specialist
National Accounts Quality Assurance Manager
Nick works closely with Orkin Canada’s large National clients to ensure all pest management best practices are implemented correctly and his area of operation includes Ontario and east to Atlantic Canada. Nick also works with the branches in his regions to help support them with communication and technical support.View Specialist
Scott Graham, BCE
Quality Assurance Manager – Compliance
Scott Graham in charge of Corporate and Environmental Compliance for Orkin Canada. He specializes in all areas of Urban, Industrial and Commercial Pest Management and is trained in both food safety and HACCP and has completed the FSPCA (Food Safety Preventative Control Alliance) Preventative Controls for Human Food auditor course.View Specialist
Quality Assurance Technical Advisor
Tony Arruda provides Integrated Pest Management training to large Gold Medal clients, as well as bed bug training and presentations to major hotels in the greater Toronto area. Tony also provides training and support to technicians in the field and holds Quality Pro, AIB and NPMA Food Safety certifications.View Specialist
Vanessa Johnston, B.Sc.
Quality Assurance Technical Advisor - Atlantic Canada
Vanessa Johnston performs annual quality assurance assessments for our Gold Medal customers, as well as, national account inspections to ensure compliance with internal and external scopes of service. She supplies insect identifications and technical support for Orkin Canada branches and clients in Nova Scotia, Prince Edward Island, New Brunswick and Newfoundland.View Specialist
At Orkin Canada, we know our pests, and you can too. Explore our pest library to learn how to identify and deter common pests.
100% Satisfaction or Money Back Guarantee
Resolving your pest problem is our #1 priority. If re-treatment is required, we'll provide immediate services at no extra cost. If your expectations are not met, we guarantee a full refund of your service payment.