Quality Assurance Team

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Orkin Canada employs a National Quality Assurance Team, which utilizes an ISO 9001:2015 certified review process to ensure your complete satisfaction.

Orkin Canada’s unique approach begins with quality on-site service, and is backed by a Quality Assurance Team of PhDs, entomologists, sanitarians and food safety experts. This knowledgeable team conducts regularly scheduled quality control inspections to monitor and maintain quality levels and constantly optimize your ongoing pest management program. Award-winning training has set the Canadian standard for pest management and prevention in all categories of business, from commercial to manufacturing, industrial, shipping, mining, grain and government.

Sean Rollo, BCE

Technical and Business Development Manager

Sean Rollo, a Board certified Entomologist, oversees the Quality Assurance and Compliance teams across Canada. As a member of the senior leadership team, he is also responsible for business development opportunities.

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Alice Sinia, Ph.D., MSc

Quality Assurance Manager – Regulatory/Lab Services

Alice Sinia is responsible for the management of the Orkin Canada Quality Assurance Laboratory located at our GTA Training Centre. Alice prepares scientific reports for Orkin Canada clients and performs quality assurance account compliance audits.

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Sid Smith

National Account Quality Assurance Manager

Sid Smith is Orkin Canada’s primary contact for our National Account clients on a day-to-day basis, ensuring quality service is being delivered, from coast to coast. Sid is an Associate Certified Entomologist and a licenced pesticide applicator.

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Kathy Cano, B.S.A., MSc

Quality Assurance Manager/ Health and Safety Coordinator

Kathy Cano’s areas of expertise include Entomology and Urban Pest Management. Kathy manages all aspects of our Gold Medal Pest Management Program and is a recognized speaker at industry conferences and workshops.

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Martin Hardy, B.Sc., M.Sc.

Quality Assurance Technical Advisor

Martin is the Quality Assurance Technical Advisor for our Ottawa and Québec region branches. Martin is also responsible for all French language technical training, insect identification reports as well as audits for Gold Medal customers.

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Ali Liyaqat

Quality Assurance Manager – British Columbia, Alberta, Yukon and Northwest Territories

Ali Liyaqat is responsible for customer audits, technical support, pest identification, and assisting with training for Orkin Canada operations in British Columbia, Alberta, Yukon and the Northwest Territories.

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Rajive Mehrotra, B.Sc., M.Sc.

Quality Assurance Technical Advisor

Rajive Mehrotra provides quality assurance and technical support to Orkin Canada branch operations and customers in Ontario. He also provides training and support for Orkin Canada technicians in the field and in-house training.

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Scott Graham, BCE

Quality Assurance Manager – Compliance

Scott Graham in charge of Corporate and Environmental Compliance for Orkin Canada. He specializes in all areas of Urban, Industrial and Commercial Pest Management and is trained in both food safety and HACCP and has completed the FSPCA (Food Safety Preventative Control Alliance) Preventative Controls for Human Food auditor course.

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Tony Arruda

Quality Assurance Technical Advisor

Tony Arruda provides Integrated Pest Management training to large Gold Medal clients, as well as bed bug training and presentations to major hotels in the greater Toronto area. Tony also provides training and support to technicians in the field and holds Quality Pro, AIB and NPMA Food Safety certifications.

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Vanessa Johnston, B.Sc.

Quality Assurance Technical Advisor - Atlantic Canada

Vanessa Johnston performs annual quality assurance assessments for our Gold Medal customers, as well as, national account inspections to ensure compliance with internal and external scopes of service. She supplies insect identifications and technical support for Orkin Canada branches and clients in Nova Scotia, Prince Edward Island, New Brunswick and Newfoundland.

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Remove pests from your home, and stop them from coming back

We work hard to listen, understand and assess your unique situation. Request a free, no-obligation estimate today for a customized pest program that fits your needs.

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Common Pests

At Orkin Canada, we know our pests, and you can too. Explore our pest library to learn how to identify and deter common pests.

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100% Satisfaction or Money Back Guarantee

Resolving your pest problem is our #1 priority. If re-treatment is required, we'll provide immediate services at no extra cost. If your expectations are not met, we guarantee a full refund of your service payment.

Remove pests from your home, and stop them from coming back

We work hard to listen, understand and assess your unique situation. Request a free, no-obligation estimate today for a customized pest program that fits your needs.

Request a Free Home Estimate
Request a Free Business Consultation