Scent Service

Boosting customer loyalty with our certified fragrance enhancing system

Free Business Consultation

Professional Scent Service For Your Business

“What’s that smell?”

That’s one question no business owner ever wants to hear. After all, if your business stinks (literally), customers are sure to turn up their noses — and take their patronage right out the door.

But you can stop covering your nose. From odour neutralizers to fragrant scent marketing, Orkin Canada is sniffing out the best defenses for these onerous and odorous smells.

Research shows scent is probably one of the most powerful – and underused – marketing tools available. In fact, 75% of people’s mood and emotions are driven by scent and in the short-term, people remember what they smell more than anything else. Not only can a positive scent help keep customers or residents happy, it may also boost profits.

When customers associate a positive scent with your business, it can create an emotional connection, increasing customer loyalty and boosting repeat sales. That’s why Orkin Canada has designed a line of professional scent service systems for its commercial customers.

Our Orkin Canada technicians will expertly install all our scent services equipment for you and design a customized scent service plan tailored to your business, to create a fresh experience that will keep your customers coming back for more.

AirRemedy RX™

Orkin Canada’s AirRemedy RX™ neutralizes odours using patented cold fusion technology to emit a dry micro mist into the air. Instead of falling to the ground like other odour control products, these particles float in the air, leaving no residue behind, just a clean, fresh scent certified by the International Fragrance Association (IFRA).


Orkin Canada’s AirSpa™ is a scent delivery system designed to make your customers feel like they’re in a spa every time they walk through your doors. The AirSpa™ solution includes an exclusive line of formulas that neutralize and freshen the air using IFRA-certified, natural scented fragrance options, all made with essential oils.

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We customize our scent services to fit your needs

We work with you to identify your scent services needs, before creating a customized scent program tailored specifically to your facility.


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How do we protect our customers from millions of pests each year?

It's simple - we have over 71 years of experience in Canada. Our certified pest control experts are equipped with the training and experience to help you get rid of pests at home or your workplace today - guaranteed.
Technicien d'Orkin Canada en train d'inspecter

Certified Technicians

Orkin Canada technicians are equipped with award-winning training and exceptional expertise.

Technicien d'Orkin Canada en train d'inspecter une cuisine de restaurant

Over 71 Years of Experience in Canada

Since 1951, Orkin has been an industry-leader in specialized pest protection and prevention.

Technicien d'Orkin effectuant une inspection extérieure de la maison avec le propriétaire de la maison.

Pest Control Down To A Science™

Orkin Canada's outstanding services are led by a team of pest control experts and entomologists.

Remove pests from your business, and stop them from coming back

We work hard to listen, understand and assess your unique situation. Request a free, no-obligation consultation today for a customized pest program that fits your needs.

Request a Free Business Consultation
Request a Free Home Estimate

What do the terms diffusion and diffuser mean?

Diffusion – is the actual process of dispersing the essential oils so that their fragrance fills the room or area. Technically the movement of molecules that escape from a region of high concentration to an area of low concentration. When the scent is dispersed from the unit, it spreads outward in every direction to where they are in low concentration. Your nose is able to detect the smell of the scent even if you are quite a distance away.

Diffuser – is the device that converts the liquid essential oil blends into a fine cold vapour mist and spreads the scent evenly into surrounding areas.

How often does your Scent Specialist come in to service the units?

Our Scent Service units are generally serviced on a monthly basis or as indicated on the contract.

What is involved in a typical service visit?

During the visit, our team ensures the following:

  1. That the device is working properly.
  2. Ensuring the unit is properly cleaned every visit.
  3. Keeping the canister filled with the essential oil chosen.
  4. Follow up with the client to ensure they are satisfied with the service and/or if any adjustments are required.

What scents/fragrances are available?

For our Scent Services the following scents are available for use:

  • Sunny Citrus (#1 used in garbage rooms)
  • White Tea & Ginger
  • Conifer & Laurel
  • Matcha Tea
  • Crushed Lime Mint
  • Green Tea & Thyme
  • And a neutral scent that simply removes odours

How big of a space will these work in?

Our small units will cover areas up to 10,500 cubic feet. A medium unit will cover areas up to 21,000 cubic feet and our larger unit will cover areas of up to 63,000 cubic feet.

How often is the oil changed? Is there an extra charge if your Scent Services specialist comes in between regularly scheduled service visits?

The oil will be changed on a monthly basis. If any adjustments or scent changes are required between services, there is no extra charge.

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Gold Medal Protection

For businesses in the food or healthcare sectors, Orkin Canada offers Gold Medal Protection, a program designed to prevent pests before they become a serious problem.

Technicien d'Orkin faisant une inspection dans un établissement médical

Specialist Technicians

Gold Medal pest control technicians get extra training in the food and healthcare sectors, including industry standards and the requirements of government and third-party auditors.

Technicien d'Orkin Canada en train d'inspecter une cuisine de restaurant

Frequent Inspections

In the Gold Medal Protection program, once your integrated pest management program is created, your Orkin Canada technicians will schedule consistent, frequent visits to your facilities.

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Customized Pest Control

On each visit, your Orkin Canada technicians will conduct a thorough investigation of your facility, identify any pests present, and provide a customized pest control treatment or service.

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SmartScan System

Our SmartScan system captures and archives all pest activity at your facility in an electronic database, ensuring your records are always current and easily accessible.

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The A.I.M. Approach

Our three-step service approach integrates the most advanced pest control technology and industry knowledge available. Our customized plans are designed to completely remove the pest problem and to protect your [home/business] from future invaders.

Technicien d'Orkin Canada en train d'inspecter


Your Orkin Canada technician will inspect every inch of your entire home, inside and out, looking for anywhere the pest may be hiding or nesting.

Technicien d'Orkin avec une cliente


Your Orkin Canada technician will expertly treat the infested areas to eradicate your pest problem. They will also advise on how to stop the pests returning to your home in the future.

Inspection extérieure d'une maison par un technicien Orkin


For peace of mind, we will conduct regular inspections of your home after initial treatment to make sure your pest problem is truly solved.

24-Hour Response Guarantee

When you see a pest, you need service right away. Orkin Canada will respond to your request within 24 hours.

Satisfaction Guarantee

If you are not completely satisfied with a regularly scheduled treatment, we will re-treat the area, or refund your last monthly payment.

Reimbursement Guarantee

If your company is fined by a regulatory agency due solely to a pest infestation, Orkin Canada will reimburse you for up to 6 months of service.*
*Your account must be current, under contract for more than 60 days, and you must be compliant with sanitation and structural requests as noted in Orkin Canada's service reports.

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Our Commercial Triple Guarantee

Resolving your pest problem is our #1 priority. If re-treatment is required, we'll provide immediate services at no extra cost. If your expectations are not met, we guarantee a full refund of your service payment.

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What our customers have to say

Jason Retail

Our technician is awesome. Thanks for making the transition easy. Love the metrics and transparency of the program.

Herb R. Hospitality

Our technician was very informative and took the time to explain the problem I was having with rodents and how they react to Orkin's product. His personal care made my situation so much easier.

Elaine C.

Our representative is very informative and quickly goes about his work. I am very pleased with his explanation for placing bait stations where he did and so on. Sometimes it is hot and he carries right on with what he has to do. It is a nasty job.

Franchise Manager Food Services

I've been a customer for almost 7 years and Orkin have never been disappointed.

Jag D. Arts

The service manager is great as he has pointed out lots of things I need to do to prevent mice from coming into the building. He is very knowledgeable and knows what he is talking about.

Matthew P. Hospitality

I'm glad to see that you acquired dogs for bed bug solutions. Works very well!!!!!!

Franchise Manager Food Services

Our business requested additional services and the management visited our site to ensure the proper help was given, and was very helpful.

Elizabeth S. Ontario

Our technician is professional and prompt. I appreciate that you seem to limit unnecessary use of pesticides and take precautions to limit my family's exposure.

Cathy F.

The service was great. Fast, friendly and efficient. After spraying my inside baseboards there was just a faint, pleasant smell when I returned after 4 hours. No ants in sight now. Thank you!

Rick M. New Brunswick

Our technician was awesome. He took his time and did a great job, and answered any questions we had. He was very professional and knowledgable.

John C.

Timely response time, courteousness, professionalism. Appointments easy to book and fit in with our schedule.

Arthur C. Ontario

Your guys are very courteous, knowledgable and the rate is comparable to others. Service is fast, efficient.

Karen H. Alberta

Very respectful service. Will go the extra mile to ensure everything is handled. Thank you so much for all your help.

Pat S. PEI

Our technician is attentive, kind, honest and hardworking. We are pleased to have Orkin to help us with pest control. Thanks!

Alejandro B. Newfoundland & Labrador

The technician who did the inspection is very well qualified, friendly, approachable, and professional. Seeing him work is a pleasure. Thanks!

Lois K.

Prompt, courteous, caring and highly professional services. We've been very pleased to take part in the Home Owner Protection Plan for more than 15 years.

Mary O. New Brunswick

I like that you come monthly and it is your scheduled visit. I don't have to remember to call! I appreciate getting the email after your visit, so I know what is going on on the outside of my place.

Lori and Dave D. New Brunswick

We have been loyal customers for over 20 years and couldn't imagine being without the great services offered by Orkin. Being severely allergic to stinging insect bites, I trust only Orkin with our home, and personal safety.

Bev S. British Columbia

My technician was careful, detailed with his work and very pleasant. He was not afraid to climb my difficult property and make extra effort to ensure he had found all of the bait stations. Excellent job, thank you.

Lan P.

Our technician was excellent. Courteous, on time, and thorough. He takes his job seriously and tackles the job as if our home were his own. I would recommend him to friends & neighbours without hesitation.

Bibi Budhram Customer Service Administrator, Mississauga, Ontario

Orkin Canada's passion for pest control shows in everything our team does. Every member of staff receives expert training to succeed in our roles and to deliver the best service to our clients.

Simon Bradley Service Manager, Burnaby, BC

Orkin has given me endless opportunities to grow both professionally and personally. I feel not just apart of a team but also a part of a family.

Dale Kurt Assistant Regional Manager, Toronto, ON

I have worked at Orkin Canada for almost 19 years and have never considered working anywhere else. There are substantial opportunities for advancement for anyone desiring to challenge themselves and both local and national support to complete a job.

Lori Mullins Customer Service Representative, Newfoundland

As a Customer Service Representative, I enjoy providing peace of mind for our customers and solving problems. Orkin also offers excellent training and advancement opportunities for all employees.

Rob Quinn President, Mississauga, Ontario

Orkin is a great place to start and grow your career. I have personally held positions, from technician to management positions, and have enjoyed every step of my journey.

Remove pests from your business, and stop them from coming back

We work hard to listen, understand and assess your unique situation. Request a free, no-obligation consultation today for a customized pest program that fits your needs.

Request a Free Business Consultation
Request a Free Home Estimate